The tea experience was fascinating and surpassed my expectations. A whole group of staff members from the factory appeared, and I really felt that they had taken time out of their day to show me around. I learned loads, and especially enjoyed the quirky facts about the teabag-making machine, and the tea auctions.

The story behind the art of tea tasting, grading and the process of transforming the tea leaf into a perfect cup of tea that makes moments special and memorable.